Privacy Policy
The Virginia Department of Fire Programs (VDFP) is committed to protecting the privacy and security of users accessing the Reduced Cigarette Ignition Propensity (RCIP) Portal. In addition to our Internet Privacy Policy, the information below outlines how we collect, use and safeguard your information.
1. Information We Collect
We may collect the following types of information:
- Personal identifiers (e.g., name, email address, organization)
- Login credentials and account activity
- Submitted product and payment information
- Technical data such as IP address, browser type, and access times
2. How We Use Your Information
Collected information is used to:
- Process RCIP registrations and payments
- Communicate with users regarding submissions or account issues
- Maintain compliance with Virginia state regulations
- Improve portal functionality and security
3. Data Sharing and Disclosure
We do not sell or share your personal information with third parties, except:
- As required by law or legal process
- To authorized state agencies for regulatory purposes
- To service providers under contract who support portal operations
4. Data Security
We implement administrative, technical and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
5. Cookies and Tracking
The RCIP Portal may use cookies or similar technologies to enhance user experience and gather usage statistics. You can manage cookie preferences through your browser settings.
6. User Rights
You have the right to:
- Access and review your submitted information
- Request corrections to inaccurate data
- Withdraw consent where applicable
7. Policy Updates
We may update this Privacy Policy periodically. Continued use of the portal after changes are posted constitutes acceptance of the revised policy.
8. Credit Card Payment Information
When you submit payment through the RCIP Portal, your credit card information is processed securely via a third-party payment processor.
The Virginia Department of Fire Programs (VDFP) does not collect or store full credit card details. Only limited transaction data—such as confirmation of payment and transaction ID—is retained for recordkeeping and compliance purposes. All payment processing is conducted in accordance with applicable data protection standards to ensure the confidentiality and security of your financial information
Contact Us
For questions or concerns regarding this policy, please contact:
Virginia Department of Fire Programs
1005 Technology Park Drive, Glen Allen, VA 23059